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+86-13910694045 (24 hours) inquiry@trippest.com

Login

Sign Up

After creating an account, you'll be able to track your payment status, track the confirmation and you can also rate the tour after you finished the tour.
Username*
Password*
Confirm Password*
First Name*
Last Name*
Email*
Phone*
Country*
* Creating an account means you're okay with our Terms of Service and Privacy Statement.

Already a member?

Login

Privacy Policy

Last updated on May 16, 2018

Trippest takes your user privacy very seriously. When you use our services, we may collect information you provide on our website: www.trippest.com. This privacy statement describes how we collect, use, reserve, and share your personal information. It only applies to https://www.trippest.com operated by Guilin China International Travel Service Co., Ltd., Trippest Team (“Trippest”).

If you have any questions about the Trippest Privacy Statement, please contact us at inquiry@trippest.com.

How We Collect Personal Information

When we provide services, we may collect, store, and use the information listed below that is related to you. If you do not provide relevant information, you may not be able to enjoy some of the services provided by us (such as ordering one of our mini group tours) or may fail to get the desired effect from the relevant services.

What personal information we collect from you:

  • Billing information: telephone number, email address, bank card number, name, and nationality
  • Unique identifiers: username or account number
  • Tour details: passport and visa data
  • Shared information with other people and the information you store when you use our services

We get your personal information from:

  • Devices: a mobile phone, a web browser or other program used to access our services provided by the configuration information, your IP address, previous version of your mobile devices, and equipment identification numbers.
  • Browser information: search words, URLs, and additional information and details when you use our services

Shared personal information by other websites:

  • Other websites use our services to provide information related to your search activities, such as TripAdvisor, China Highlights, and GetYourGuide.

Why Trippest Shares Personal Information

Without your consent, we and our affiliates will not share your personal information with any third party except in the following circumstances:

  1. We will share your personal information with our affiliates, partners, and third party service suppliers, contractors, and agents for the following purposes:
  • To offer our services to you
  • To understand, maintain, and improve our services
  • To implement “how we use personal information”

We do not sell your personal information to third parties.

  1. We may also share your personal information to:
  • Comply with laws and regulations, and protect your information from fraud
  • Comply with the requirements of relevant government agencies
  • Allow our local agency to process your tour(s). We have strict rules that are adhered to in order to control personal safety issues.
  • Make your travel experience better, and we will ask for your prior consent to do so

How We Use Personal Information

How might we use this information?

  • To provide services to you according to your requests
  • To help you process your tour(s) — we will need your name, passport number, hotel address, telephone number, and flight number
  • We will respond to your individual needs to improve our website and services.
  • To administer your account and track your booking(s)
  • To help us design new services and improve our existing services

About the Security

  • To ensure the security of your personal information, we will use Secure Sockets Layer (SSL) technology to encrypt transmissions when you enter sensitive information (such as your passport number, credit card number, and name).
  • We use a variety of security techniques and procedures to prevent the loss of information, improper use, unauthorized access, or disclosure. For example, in some services, we will use cryptography (such as SSL) to protect your personal information. But please understand that due to the limitation of technology and the possibility of malicious software encountered in the Internet industry, even if we have done everything we can to strengthen our security measures, we can’t 100% guarantee your security.
  • We shall keep your personal information for the limited time required for the purposes stated in this privacy policy.

Cookies and Similar Technologies

We use our own cookies and web beacons to provide a more personalized experience and service for users.

Trippest uses cookies, which are small text files placed on your device to link the information we store. It’s also a tool to provide our website with online information to help us collect data. Cookies allow us to store the information you provide on our website, such as your name, nationality, and your credit card number. They help us to understand how our website and online services are performing.

They remember your identity. For example, cookies and web beacons help us identify you as our registered user, or save your preferences or other information that you provide to us.

We use session ID cookies and persistent cookies. The first type makes our website easier for you to browse and is only in effect when you browse our website. Compared with session ID cookies, persistent cookies can retain your information for a long time, but you can delete your persistent cookies by clicking on your Internet browser’s “help” file.

You can still use our website even if you reject the cookies. However, please note that if you disable the cookies or web beacons, you may not be able to enjoy the best service experience, and some services may not work properly.

Similar Tracking Technologies

Trippest and our partners use similar tracking technologies to analyze trends, administer our websites, track users’ tour processes, and calculate the number of our customers. We also receive reports based on this aggregated basis. The main tracking technologies include cookies, tags, scripts, and web beacons.

When you order our services, the cookies offer you booking forms to complete basic user information (such as your name, email address, and hotel address) as authentication. You can reject the cookies but, if you do so, you can only enjoy limited rights when you browse our websites. Therefore, we don’t recommend you cancel this service.

We Display Advertising According to Your Interests

We work with third parties to display advertising on our website or to manage our ads on other sites. Our third party partners, such as cookies, can use technology to collect your activity information on this website and other sites based on your interests. Please note that this will not cause you to exit the service advertisement.

Links to Other Websites

We encourage you to read the privacy statement on any website you visit. Our website includes links to other sites whose privacy practices may be different from Trippest. If you submit personal information to any of these sites (Viator, China Highlights, and GetYourGuide), your information will be controlled by their individual privacy statements.

Other Policy Statements

Our website includes a small tool, which is an interactive applet running on our website. It can provide you with specified services from other companies (for example, watching videos). Personal information (such as your email address) can be collected by a widget. The widget can also set the cookies to work properly. The information collected by this widget is managed by the privacy policy of the company that created it.

Our website offers public community BBS, such as travel stories and comments. You should know that any information you provide in these areas can be read, collected, and used by others who visit them. Unless otherwise stated, the files you create on our website will be accessed publicly. You can change the privacy settings of your profile through your account.

You can use social media services like Facebook, Twitter, TripAdvisor, Lonely Planet, and Wiki to connect to our website. These services will use your identity to authenticate and provide you with personal information, such as your login information and the link between your name and email address. Services like Facebook and Twitter allow you to post information about your activities on this site to your profile page and to share it with others in your network.

Reserve Your Personal Information

To ensure your personal information is accurate, you can contact us at inquiry@trippest.com. We will respond to your request within a reasonable time. We will keep your information as long as your account is active or we need to provide you with our services. If you want to cancel your account or request that we no longer use your information to provide you with our services, please contact us at inquiry@trippest.com. We will retain and use your information to meet our legal obligations, settle disputes, and implement our agreements.

Stop Receiving Our Newsletters

You can choose to stop receiving our subscription notices, communications, and to browse our website pages. Log in to your account and update your selections. We also allow you to create an account and share information, questions, comments, and travel experiences with others.

Scope of Application

In addition to certain services, all of our services are subject to this privacy policy. These specific services will apply to specific privacy policies. The specific privacy policies will more accurately address how we use your information in such services. The privacy policy of this particular service forms a part of this statement. If a specific service is inconsistent with this privacy policy, this particular service shall suffice.

Updates to Our Privacy Statement

We may revise the terms of this privacy policy in due course. If we update our privacy statement, we will specify a prominent notice of this on the home page or inform you directly. In this case, if you continue to use our services it is deemed that you agree to be bound by the amended privacy policy.

You can contact us about this privacy statement by sending us an email or by writing to us at the address below:

China Highlights’ Trippest Team, Building 6, Chuangyi Business Park, 70 Qilidian Road, Guilin, Guangxi 541004, China
Email: inquiry@trippest.com