We aim to provide our customers a stress-free transportation experience with prompt and reliable service, clean comfortable vehicles, courteous professional drivers and private door to door transfer service. We look forward to offering excellent customer service concerning all your transportation needs between hotel and airport or railway station. Our objective is to ensure you arrive at your destination on-time, relaxed and happy to use our services again.
Before you get to Xian, please click here to find the information below and track your trip. All information will be updated only 24 hours ahead of your arrival date. If you failed in getting the information, please try to contact your travel advisor.
When you arrive at Xi’an Airport, our driver will receive you at the exit of luggage claim hall holding the Trippest’s sign with the lead passenger’s name. If there is any difficulty in locating the driver (this has never happened before), try the following procedure to get in touch with us:
Pick up from airport: We provide up to 2 hours of waiting time at the airport after your flights arrives, counting from the actual landing time. Otherwise, additional waiting time fees may apply (USD5 PER half hour). If you encounter any problems (visa issue or the luggage losing, please do not hesitate to contact us at +86-18182404759 immediately.
Pick up from hotel: We provide up to 20 mins of waiting time at your designated pick-up address. If you don’t show up during the waiting time and cannot be contacted, you will miss your car and receive no refund.
|Transfer Types||1 People||2-3 People||4-5 People||6-9 People||Over 10 People|
|Xi’an Airport – Hotel||$35 USD P/P||$20 USD P/P||$18 USD P/P||$12 USD P/P||$10 USD P/P|
|Xi’anbei North Station – Hotel||$35 USD P/P||$20 USD P/P||$18 USD P/P||$12 USD P/P||$10 USD P/P|
|Xi’an Railway Station – Hotel||$30 USD P/P||$18 USD P/P||$16 USD P/P||$10 USD P/P||$8 USD P/P|
Please Note: This is the daily service. Child (age 2-17) and infant (< age 2) are charged the same price as adult (age 18+). This price includes the transfer service with a private car and a driver who can speak a little English.
Your driver will be arranged when you confirm with us. Then you can check the contact information of him before your departure.
Our vehicles are licensed and registered by the Xi’an tourism administration. Our drivers are required to be familiar with routes to tourist destinations, hotels, and restaurants.
As we update our tour vehicles every 4 years, currently the vehicle that you will be taking will be less than 2 years old. Our vehicles are equipped with GPS and traffic reporting software, which will enable the driver to foresee traffic jams and attempt to avoid them. You will receive photos of the vehicle we will use.
Our vehicles are all insured with 50,000 RMB coverage for each seat.
Poor air can be the most concern when you are traveling in Xi’an. There’re good days. There’re bad days. We tested the AOI in a smog day, the index is up to 260, even in a completely sealed car, the index is also up to 140. Generally speaking, an AQI level of 100 is generally seen as the upper limit for healthy air. So we equipped with an air purifier in each vehicle. An experiment has proved that the index in the car is down to 30. Don’t let the bad weather day get you down. We are always doing our best to make you enjoy your trip better.
We are experienced in dealing with unforeseen circumstances such as lost luggage tracing, visa problems, etc. Our driver is friendly, enthusiastic and is ready to help! Feel free to let us know if you need any help.
We are based in Xi’an with more than 50 local staff to solve your problems on the spot: